Payment Platform & AI Analytics
A major payment processor in Costa Rica needed its production systems kept reliable at scale, its support load reduced, and its non-technical teams able to get answers without interrupting engineering. I maintain the core payment platform, build custom internal tools, and handle client-facing technical questions. I also built AI systems that triage incoming support to surface what can be automated, and a knowledge base that turns the codebase into a clear model non-technical teams can query in plain language. The result is dependable systems, fewer repetitive questions reaching the tech team, and a data-backed path to lower operating cost.
Sonari: AI Live Translation
Live events lose part of their audience to language barriers, and human interpreters are costly and limited to one language at a time. I built a real-time translation system that lets a single speaker be understood across languages within seconds. The result is that every attendee can follow along, across languages and cultures, without an interpreter for each one.
Travel Forms
Travel-assistance agents were losing time to a clumsy intake process disconnected from their tools. I built a service that replaces it with a clean intake experience feeding their existing system directly. The result is faster onboarding for travelers and far less manual work for agents.
Sales Funnel
A business had no reliable way to capture and convert the interest its campaigns created. I built a guided path that presents the offer, captures the right details, and books meetings, with every lead landing in one place. The result is a single, measurable route from first click to booked conversation.
Business CRM
A coaching business ran its leads and student progress across scattered spreadsheets, with no shared view. I built one system that manages leads and tracks each client’s progress through the program. The result is a single source of truth for both sales and delivery, and an experience the students noticed.
Business Landing Page
A business running paid campaigns needed pages that convert and adapt to each ad. I built a high-impact page with variants per campaign. The result is a proven asset that has served over 1,000 visitors.